Currently at Bank of America, leading teams launching new financial products, reimagining account opening, and bridging “I want this” to “I’m doing this” moments.

In general, excited to direct a team of designers, strategists, and big thinkers to make a vision become a reality, delivering on a mission-driven strategy roadmap & making sure it’s an experience that works for real people with real-world problems. Ask me about what makes people feel confident, able to make informed decisions (whether it’s about a bank, insurance, or HIV medication product), and what gets a cross-disciplinary team over the finish line.

Reintroducing checking products

Reimagining bank account opening

Creating cheat-proof assignments

Strengthening internal design practices

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I lead teams that

Connect dots between design & business

Design works best when it establishes a strategic focus across user, business, and technical constraints, and sets a direction diverse teams embrace.
This means asking the right questions.
➜ Where I've worked

Upskill in craft up and down the double diamond

Designers come from all different corners of the creative world - which means a rich set of inspirations and motivations to harness, and requires setting a clear bar for craft.
➜ What I’ve worked on

Design for all

I believe in the imperative to do good - and that requires a lot of assumptions-catching, both by team members while initially creating things as well as an automated, integrated feedback loop to ensure continuous improvement.
➜ My drivers